Infinite Canvas 1.1.3 was just released in the Apple App Store!
This version should address many bug fixes associated with iOS 6 and other miscellaneous issues.
There is still one problem with Dropbox Sync we are investigating. If you would like more technical information on the issue, keep reading.
Recently we’ve heard from a lot of people about issues with Dropbox Sync not working properly in Infinite Canvas. After some amount of digging, we’ve tracked the issue — or one of them, at least – down to rate limiting on Dropbox side.
Basically, Dropbox limits the amount of API calls an app may make on a per day basis. This is a good thing, because you don’t want apps to go haywire sending millions of Dropbox requests from your device for no reason. It will use up bandwidth you could probably use for better things (or worse, it may even cost you money if you’re charged for bandwidth usage), it will make your device(s) sluggish due to the misbehavior, and it will ultimately result in Dropbox’s servers getting hammered for no reason, slowing them down, and similar.
In the case of Infinite Canvas, the unusually high amount of API calls is the result of the nature of the app itself. It’s quite media intensive, and syncing is a rather tricky process where a good number of API calls are made to determine which files to up- or download.
We’ve contacted Dropbox and are currently discussing what can be done to avoid the rate limiting, and will hopefully have the issues resolved within a few days. We will post an update as soon as we have more information.
In the meantime when you run into a crash in Infinite Canvas, please let us know the nature of your crash so we can fix it as quickly as possible. Thank you!
2 Comments
So, was the DropBox integration issue resolved?
I answered my own question – it still crashes. In my case, I created a simple 8-slide Powerpoint file, saved it into a DropBox folder as a series of JPEGs, imported the 8 files as assets, created 8 tiles, arranged them and saved the draft – then the Infinite Canvas App crashed.